Privacy Policy

Data Collection: We collect personal information when you place an order, subscribe to our newsletter, or contact us. You acknowledge and consent to the collection, storage and maintenance of private and personal information including:

• your name and contact details, such as your address, email address and phone number;
• payment information;
• your purchase history;
• information required to verify your identity;
• your company name (if applicable);
• information about your shopping preferences/selections;
• account preferences, activity details and interactions (including statistics on page views and clicks), transaction details (such as payment method);
• statistics about visits to our websites such as domain name and the time and date our website was accessed;
• gender (if applicable) and birth date; and
• any other information you may provide to us from time to time.

MAGLIA DIAMONDS will try to ensure that all information we collect, use or disclose about you in accordance with this Privacy Policy is accurate, complete and up-to-date. MAGLIA expects that you will promptly notify us of any changes to your personal information. If you discover that there is an error or missing information please contact info@magliadiamonds.com

MAGLIA DIAMONDS collects the above information as it is necessary to sell, promote and distribute our products and services to you.

You have the option of using a pseudonym or remaining anonymous when dealing with us so as not to identify yourself fully to us. Please bear in mind, however, that MAGLIA DIAMONDS will be unable to provide certain services to you unless you disclose your correct identity.

Collection of your personal information can occur through the following interactions:

• when you use any of our services including when you access and use our website, or interact with us via social media or digital media;
• when you make a purchase
• when you submit an order;
• when you subscribe to our website, social media/membership
• when you register with us by creating an online account
• when you communicate with us directly (including in person, via telephone and social media channels such as Facebook and Instagram)
• when you interact with us during promotions, competitions, or special events;
• when you post a review or leave a rating on this site or complete our surveys; and
• if you attend one of our functions or events.

MAGLIA DIAMONDS may disclose information that MAGLIA DIAMONDS holds about you to third parties including:

• our Directors, officers, employees and other individuals withs MAGLIA DIAMONDS;
• third party service providers or contractors who provide services or functions to MAGLIA DIAMONDS;
• third party service providers or contractors who provide services or functions on MAGLIA DIAMONDS’ behalf such as payment service providers, internet service providers, IT systems administrators, mailing houses, couriers, and data entry service providers.
• third party platforms and services who process sales, store and analyse data and information, provide web support, send marketing messages, deliver products or information. These services are hosted and managed by organisations other than MAGLIA DIAMONDS.
• our business advisors, including lawyers, accountants or other professional service providers, to the extent reasonably required;
• if required by law, to any person authorised by such law. This may include the police service, ambulance service, or government departments or regulators within Australia in connection with law enforcement activities; and
• for any other purpose permitted by law

MAGLIA DIAMONDS and its Related Bodies Corporate (as defined in the Corporations Act 2001(Cth)) recognise the trust you are placing in us through your dealings with us. MAGLIA DIAMONDS does everything it can to maintain that trust. Our staff are employed/engaged on the basis that they will protect information about you. Your rights to privacy are also protected by the Australian Privacy Principles in force under the Privacy Act 1988 (Cth). These privacy laws place strict requirements on us to treat certain information collected as confidential, to store your information securely and to allow you easy access to check and correct your information.

By using our products and services you agree to this Privacy Policy and consent to the collection and use of information by us in accordance with this Privacy Policy. Please note that we reserve our right to amend, remove or vary this policy from time to time without notice. You should check this page regularly to take notice of any changes we may have made to this policy.

MAGLIA DIAMONDS may hold your personal information in either electronic or hard copy form. If you provide information to us electronically, we retain this information in our computer systems and databases. This includes computer software programs, internet servers, and hosted internet solutions provided by third parties. If you provide information to us in hard copy (paper) this information is normally retained in our files and a copy is made to our electronic files.

MAGLIA DIAMONDS understands the importance of your personal information and has appropriate procedures in place to safeguard and secure the information collected to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose. We also have measures in place to detect and prevent online fraud or suspicious activity. In some instances, we may ask you to provide us with information so that we can verify your identity and payment details (for example, if you have never shopped online with us before or if your payment details need to be verified with our payment providers). As part of this process, we may ask you to provide redacted (masked) copies of your ID and the credit card used to place your online order. If information is requested from you in order to verify your identity and payment, there may be a delay with the despatch of your order. You will receive a follow up email once your order has been approved. There is no obligation for you to provide this information, but if we are unable to verify your identity, we may not be able to finalise your online order.

You may access your personal information held by us by making a request to info@magliadiamonds.com

We will endeavour to respond to any request within 28 days. MAGLIA DIAMONDS may charge a fee to cover the reasonable costs incurred by MAGLIA DIAMONDS in providing you with the information (the fee does not apply to the making of the request).
MAGLIA DIAMONDS may refuse provision of access to the requested information if the request is unlawful or would interfere with the privacy of others.

If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our Privacy Policy please contact info@magliadiamonds.com

You acknowledge that your information is used to process orders, improve our services, and communicate with you.